I mentioned multiple times to neighbors (especially with concrete streets), that these take longer than usual because they're concrete. I've even gone through lengths of mentioning that in some cases, neighbors have stopped resurfacing because they don't want the concrete to go away. I understand the frustration and I'm equally frustrated.
I feel that, although we treat cases with utmost urgency as much as possible, you as well as I understand the length of time it takes for a lot of the projects in the city.
FYI: A geotechnical evaluation is being made (because it's a hillside street), and that process takes a while before resurfacing can be done.
Also, this has been submitted for emergency repair with street services. They've responded back that they will be looking at this soon.